Cornwall ON – During the past month two City operations have received certifications following operational reviews.
The Glen Stor Dun Lodge received its full compliance from Accreditation Canada while Emergency Medical Services received its Emergency Health Services Certification.
Accreditation of Glen Stor Dun Lodge is a thorough, staged process that is completed every three years. The standards are quite rigorous and ensure that Lodge residents receive excellent service and care. Following an initial review last year, the Lodge implemented a number of changes to improve its procedures.
“These two major accomplishments show the dedication of City staff towards the health and well being of its citizens.”said Mayor Bob Kilger. “It is important to have our own procedures reviewed against best practices in their respective disciplines.”
After a recent final review, Accreditation Canada announced that the Glen Stor Dun Lodge was in compliance with the evaluated criteria. The Lodge has been accredited consecutively since 1988.
“Our staff work very hard to ensure that we maintain our designation to achieve compliance from Accreditation Canada.” Donna Derouchie, Manager of the Glen Stor Dun Lodge. “We strive to provide service that is based on excellence and best practice, being an accredited facility reaffirms our commitment to this quality.”
Emergency Medical Services welcomed an inspection team recently from the Ministry of Health. The Province requires regular inspections to meet the requirements of the Ambulance Act. EMS staff showed the inspectors its operations, and provided an overview of the hands-on work they do and demonstrated the positive relations the staff has with local medical organizations as well as with clients.
“The inspecting team were very complimentary to all staff with whom they interacted with and had very positive comments about the service as a whole.” said Myles Cassidy, Manager of Emergency Services. “It would not be possible for an organization to meet these requirements unless best practices were in the fabric of everyday operations. Everyone in the division can be credited with making this process a success.”
About Accreditation Canada
Accreditation Canada is a not-for-profit, independent organization accredited by the International Society for Quality in Health Care (ISQua). ISQua provides national and international health care organizations with an external peer review process to assess and improve the services they provide to their patients and clients based on standards of excellence. To achieve certification all requirements set out in the legislation must be met. Accreditation Canada’s programs and guidance have helped organizations promote quality health care for over 50 years.
About Emergency Health Services Certification
The Ontario Ambulance Act requires Ambulance Services to complete a prescribed certification process at least once each three years. This process examines all aspects of the service, from policy completion to patient care protocols, to relationships in the community and with health care partners.
About Glen Stor Dun Lodge
Glen Stor Dun Lodge is a 132–bed Home for the Aged offering long term care and outreach services to the citizens of the City of Cornwall and United Counties of Stormont, Dundas and Glengarry. It is non–profit organization governed by the Long Term Care Act of the Province of Ontario and fall under the jurisdiction of the Ontario Ministry of Health. The Lodge is owned and operated by the City of Cornwall.
The Lodge operates a number of outreach programs that complement its core residential services, including Meals on Wheels and Alzheimer and Senior Day Programs. In addition to the voluntary accreditation process outlined in this release, the standards and practices of the Lodge are reviewed annually by a Compliance Advisor from the Ministry of Health and Long Term Care.
About Emergency Medical Services
Cornwall Stormont Dundas & Glengarry Emergency Medical Services provides 24-hour 365-day emergency coverage to the over 111,000 residents in the region.
Highly trained and skilled in the pre-hospital management of a wide spectrum of emergencies, paramedics respond to victims of sudden illness or injury. Paramedics stabilize and render treatment to patients at the scene and enroute to medical facilities.
Cornwall SD&G EMS employs a total of 95 paramedics, six of which serve as administration staff and ten are Advanced Care Paramedics.