Nightmare with Economical Car Insurance Continues! Day 20 Still with No Assistance! No Answer from CEO Karen Gavan

Nightmare with Economical Car Insurance Continues! Day 20 Still with No Assistance! No Answer from CEO Karen Gavan

dead mercCFN – Day 20 and counting.  It also doesn’t look like much will happen soon dear viewers of CFN.   Economical Insurance has really stunned this scribbler.

ABC

A viewer sent in the link to explain my accident to me according to the laws of Ontario.    LINK

Economical to date is still refusing to resolve my claim.   They sent in a low ball evaluation of my poor 21 year old Mercedes with only 94 thousand KM and then are insisting on only paying 50% of their lowball value and 50% of any rental car.

I’ve been lucky enough to be able to survive so far without my baby, but how many people can’t afford to do so and out of desperation take a beating by Economical and the Insurance industry in Ontario?      All I asked for was my car fixed or enough cash to purchase something comparable.   Nothing more.  Nothing extra.   It was my first car crash in over 30 years of driving and over eight years with  this company and broker.

Stunning.   My letters to CEO Karen Gavan also have gone unanswered.     They even wanted me to see a Physiotherapist in Embrun, over an hour away.  I asked what’s wrong with the many physio shops here in Cornwall and they backed down on that.

I now have to try their company ombudsman or sue them; both of which will take time and money.   It does appear to be a smart strategy for insurance companies.  After all how many customers will go through that process at the end of the day.

Which is why we really need a strong reform of the insurance industry in Ontario.  If the government is going to mandate insurance then insurance companies should not be allowed to pull this kind of abuse and there should be quick remedies when they do.

It’s just bad business and to add insult to injury I’ll basically be stuck with my company.   I phoned a few brokers and my rates would jump nearly four fold if I switch at this point which essentially makes drivers in my position Economical hostages!

Sadly my broker has been silent in this mess as well and of no assistance in resolving this issue.

What are you insurance nightmares?  You can post them below.

James Moak

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22 Comments on "Nightmare with Economical Car Insurance Continues! Day 20 Still with No Assistance! No Answer from CEO Karen Gavan"

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Eco Chick
Guest

Can you share who your broker is please?

John Lister
Guest

I had to sue my insurance over an accident many years ago. It took six years to finally get paid, but my lawyer made about 80% of the money that was finally released. It’s a sad world when we pay year after year, even decade after decade, and they treat us like this for a legitimate claim.

Confused
Guest
As far as the quote that they’ve given you, you should certainly negotiate that if it truly is below market value (sentimental value doesn’t count). But it’s up to you to prove that market value (use auto trader, or http://www.vmrcanada.com/ as a baseline) and then hype up how well you took care of the car, service records, etc. But what confuses me is that you don’t seem to want to accept responsibility for your portion of the fault. If you hit the car in front of you, you clearly didn’t leave enough space, and you should most certainly have to… Read more »
Bill Miller
Guest

What do you think your car is worth? Blue book seems to be in the $2k to $2700 private party sale range for that model and mileage. $2k as a standard model and $2750 as fully loaded. What appraisal do you think is fair?

note: I have no affiliation with the broker/insurance company in question or any other broker/insurance company.

George Gordon
Guest
Seems like Economical Are accessing you as not being stopped .If A is stopped and you did not rearend A first ,then were bumped by C and pushed into A .C should be responsable for rear of A ,front of your car B and rear of your car B. By virtue of the chart you illustrated . The driver A must have told his insurance that he felt two impacts which would indicate you hit A first and were pushed into A for a second impact . You claim from your own insurance ccompany in Ont .this would be the… Read more »
George Gordon
Guest
The simplest way to value your car is go on the net and ask 3 dealers prefferably of the make of your car and describe it too a T mileage condition and all the bells and whistles or you can call and ask the used car managers of dealers and they will usualy give you a quote, if they had your car on the lot what would they be asking for it,usualy they are pretty good . if you don’t mind spending a few bucks you can hire a local car appraiser to evaluate your car and give you a… Read more »
George Gordon
Guest

Rare that a CEO doesn’t call you back, if in doubt they are know to move if they get a call from the INSURANCE BUREAU OF CANADA on a complaint of this nature.

George Gordon
Guest
Normaly an insuance company will not take into consideration any repairs because they expect a vehicle to be in running order, head gasket they would look at as keeping it in running condition .No car insurances mind would say it is worth much if it needed repairs before being totaled .which this car sure seems to be from the front end photo. As I mentined I think if your only being offered 50% of their value is because somebody has to be saying you hit A first and were pushed into A a second time . So in fact you… Read more »
jules
Guest
The kind of accident that you described was my son’s first accident here in Ottawa with one of his girlfriends cars. He was in the middle like you said waiting for the light to change and there was someone in front and someone from behind came plowing into him and he hit the car in front. My son was charged for not leaving enough room for the person in front and the man who plowed into them from the rear got charged. The Mercedes is a very expensive car and you have an older model. My husband had a Mercedes… Read more »
jules
Guest

George Gordon is right Jamie. If you have the car in a storage facility like my son had he had to pay for the storage and it is very expensive. The storage guy also did the body repairs and Rosario sure made a lot of money from our insurance. My husband is waiting to see what his new policy will be like because of our son’s accidents and thank God he is now on his own – he can pay his own mighty hefty fees.

George Gordon
Guest
Jules i’ve been around for quite sometime , but that’s the first time that i’ve heard someone getting charged for not leaving enough space.Especialy for someone to rear end you and and force you sufficient enough to hit the car ahead of you , after you have stopped . I’ve handled sufficient cases that this is not reasonable. I have had cars moved a number of long lenghts depending on the velocity of the impact. I have heard of following to close .There are a number of accidents that occur in this similar fashion and i’m sure the car B… Read more »
jules
Guest
George Gordon that was my son that this happened to. I am getting second hand information since I wasn’t there at the time and his girlfriend was beside him at the time and it was her car. I hear it very often here in Ottawa that you have to leave a certain distance between cars so as if you have to stop you won’t go and hit another especially in winter weather. Here in Ottawa they have some of the very worst drivers on earth. Worst is hardly the word to describe them. They cut you off, they drive at… Read more »
Hailey Brown
Guest
We had similar issues with a local broker and economical. While exiting the 401 behind a pick up truck a skunk came tumbling out behind him and believe it or not actually tore part of my front louver off and damaged something on the under carriage. Now the louver was needed for cooling and circulation for the make of the car. Just added that to stop people thinking it wasn’t important. However, I dealt with Russ (no form of professionalism what so ever) at the local brokers. He said that it was decided I was travelling too close behind the… Read more »
GEORGE GORDON
Guest

Jamie what are the chances of seing the photo of the front C

and the rear of B your car .Would you put them up ???

You Have my curiousity now !

What type of vehicle was C ?

You can e-mail i’m not shy .K

George Gordon
Guest
Sorry sir you are seldom wrong but you are on this one . You may call me knowledgeable though. You gave your info to someone about your accident and shared most of it with us . As Dr Phil would say and how is that working for ya. Just trying to help even though you don`t seen to need it , I`ve followed your work and you are doing what i think is a good job. But even you know there are two sides to every story, yours is not complete .Without B and C photo. I don`t see you… Read more »
George Gordon
Guest
Jamie that is why I suggested you may e-mail me as I’m aware of all that privacy stuff. The photo’s would be a major part of this as one with experience can almost tell from your front end B what occured but i’ll hold that opinion till we, meaning me, can derive from that B’s photo front end . I’ll try and keep your readers and yourself in suspense, but when I respond once I view the photo’s B rear and C front and C rear you will see how easily it can be assesed . An engineer or traffic… Read more »
Stan
Member

I’ve said it before and I’ll say it again! With insurance you get what you pay for! No more! Usually something less!