Heart of the Family 150 Licensed Day Care Shut Down by Ministry in Cornwall Ontario – June 1, 2013

Heart of the Family 150 Licensed Day Care Shut Down by Ministry in Cornwall Ontario – June 1, 2013

HOF 6CFN – Heart of the Family, a 24 hour daycare facility licensed for up to 150 children has been shut down by order of the Director for the purposes of the Day Nurseries Act.

Friday officials shut down the facility with parents left with the weekend to find places for their tots.

HOF 2

Sexualized behaviors, lost children and other issues reported by CAS of SD&G.  Playing and possibly ingesting cleaning fluid?

HOF 3

Sounds like some disgruntled former employee(s) had something to share.

HOF 7

List of what it will take to reopen.

Families of children that went to HOF have created a Facebook page.  LINK   License info LINK

Calls starting Friday night to HOF from CFN have not been returned as of press time.

Update:

Judy Rose, Executive Director of A Child’s Secret Garden Day Care sent in the following statement;

We are working on increasing our occupancy so we can accommodate some of the displaced families.  The installation of the required additional sinks will be completed early next week.  Once that is done, there is a plumbing inspection and a final inspection by the chief building official.
After we get the new occupancy letter, we will then submit it for review by the Ministry of Education.  We are doing our very best to assist the families and child care services .   We only have 2 spaces, and they are already spoken for.
It is unfortunate that a centre has so many violations. That is what happens when the director is not a registered early childhood educator.   Quality programs do not operate that way. Everything is transparent.   Parents need to know that their child is in a safe and secure environment.
It saddens me that young, helpless children were put in harm’s way.   That is not who we in child care are. We do not hurt innocent children.   This is the first time in our community that we have had a negative impact in our field. Parents should know that not all child care centres operate in this manner. There are some very excellent centres and educators working in the field.
Tips for choosing child care:
Ask for references
Visit unexpectedly during the day.
Look for the diplomas on the walls.
Look for certification in first aid and CPR.
Ask questions.
Speak to the director if you have any concerns.
Visit the Ministry of Education website for information on Child Care Centres.

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Ashley
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Ashley

The daycare is good. A few changes clearly need to be made, but there are people blasting those of us who had nothing but good experiences and are expressing it. Why is it so bad that we are being honest? We aren’t trying to convince you that nothing has gone wrong or that we know everything. Although, I can only speak for myself and as it stands I haven’t had any bad experiences. Chris was always friendly as were the other staff. I’m not sitting here saying nothing happened in the past, but these ridiculous accusations that are coming out… Read more »

OUTSIDE/VIEWER
Guest
OUTSIDE/VIEWER

@jstuart @faux Paux @ life is good // Obviously all 3 of you have a personal vendeta with the stephenson’s, heart of the family and Harvest christian fellowship. As i have read all of your comments it becomes very apparent that with the information you hold about there organization, whether it be the church or the daycare facility. Indepth details of funding, and past employees that no longer work there, or go to the church. All 3 of you stating that you know “fact” because they are posted on the window? Have any of you taken the time to go… Read more »

J.stuart
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J.stuart

@Ashley No one is speculating like you are about what the former staff did. Why would you say something like that without any proof. There is no need to make such damaging accusations when it has been clearly put above that this is entirely the fault of the E.D. Also you don’t have to believe anyone here if you don’t want too, the Daycare is still closed is it not? Without and clear date of re-opening. People’s passion for this subject is very obvious, but once again people need to point the finger at management for this inconvenience. Once again… Read more »

OUTSIDE/VIEWER
Guest
OUTSIDE/VIEWER

@ JSTUART “when it has been clearly put above that this is entirely the fault of the E.D” — Clearly stated by un-informed, uneducated, speculatating, CWT like yourself? I would like you to post where this is clear by one credible source. Nothing is clear,except your personal issues and ties to this situation, and they are currently closed and in discussion with the MOE for reopen date. You have been marked out on more than one occasion on this blog for bending truths, exagerating speculation and allegation, and personally attacking the stephenson family. Is it that tough for you to… Read more »

In shock
Guest
In shock

Ive never said that the whole place is awful. Im glad that so many people have had good experiences. However, that doesnt mean that people have not had bad experiences.. staff AND parents. But why cant we share them? You share you good experiences freely.To the people who support HOTF: you are no better than us in sharing your opinions on the issue. If we are bullies then as are you. You arent writing about rainbows and fluffy kittens either. People are sharing their experiences. There is always good and bad, pros and cons, 2 sides to a story. And… Read more »

Lori Harquail Roberts
Guest
Lori Harquail Roberts

@ Faux Pas – Thank you. I appreciate your willingness to be open minded. I should also take a step back and say that I’m not painting the entire CAS with the same brush. That would be pretty hypocritical of me considering one of the issues that upsets me the most are innocent HOTF employees being condemned & literally harassed. I have a family member who works for CAS. I know they do a lot of good, but I’ve also witnessed first-hand how they can jump the gun, make accusations & impose all kinds of restrictions on families without having… Read more »

Lori Harquail Roberts
Guest
Lori Harquail Roberts

Woah… I guess I missed a few posts. @Melanie Leger re: your comment “I personally worked at Heart when one of the “sexualized behaviours” incidents happened so I know that it is true. Again, an awesome ECE left the room for 2min and when she came back there had been an incident between 2 children…” Was this incident reported to the parents of these children? I mean, this is completely normal behaviour for toddlers, but due to the fact that this incident is listed as one of the reasons for the closure of HOTF, I need to know what was… Read more »

J.stuart
Guest
J.stuart

@Outside/Viewer I would like to refer you to “Schedule A section i)” It cleary places the blame on the Executive Director. I find it it laughable that somone who calls me uneducated and C.W.T needs to be taken by the hand and shown directly what is stated above nearly a week after it was posted. Also with how passionately you attack me and others like myself it is becoming clear that you are not actually an outside viewer at all. Are you actually a Stephenson, or a close friend or family member or one of their church goers? It interests… Read more »

Lori Harquail Roberts
Guest
Lori Harquail Roberts

At least those of us who are pro HOTF aren’t resorting to name calling.

“You can’t fix stupid.” How mature. :-/

Lori Harquail Roberts
Guest
Lori Harquail Roberts

@ Admin – Wish you would’ve posted that request earlier.

LifeisGood
Guest
LifeisGood

I have worked both with children and adolescents over the years Ive seen some serious situations . Nothing is more infuriating than dealing with individuals that disregard rules and regulations that are set in place for the protection of our children. The ministry clearly states the E.D did just that with improper management..The MINISTRY proceeds to clearly state due to the SERIOUS NATURE of the ITEMS listed in the NOTICE OF DIRECTION the E.D is not allowed on the premises if a child is present. Those are not accusations they are findings that must be complied to. These are SERIOUS… Read more »

Lori Harquail Roberts
Guest
Lori Harquail Roberts

@LifeisGood – Thanks. I was the one who asked how they obtained their license & how Chris was ED. Makes sense now. Much appreciated information!

faux pas
Guest
faux pas

@OUTSIDE/VIEWER: I’m not sure how it’s “obvious” I have a vendetta against the daycare, I haven’t said a single ill word about the owners or employees. I’m also not sure how you still haven’t been able to discern that the complaints listed under Lack of Supervision and Behaviour Management are not allegations or complaints but findings. The one thing you were correct about is that there wasn’t a single proven complaint…there were six. Again, I don’t have any personal interest in HOTF and you really should consider that not everybody who believes what they read on official government press releases… Read more »

faux pas
Guest
faux pas

oh, and a short comment @Ashley: You can’t determine if legal aid is available based on an hourly wage, there are all sorts of other factors. One major factor is whether you are facing jail time. If you think Canada affords Legal Aid to everybody who wants to file a lawsuit against former employees you’re sorely mistaken. Furthermore, you said “We aren’t trying to convince you that nothing has gone wrong or that we know everything” but on the previous page you immediately assume that people who believe the factual issues as well as allegations are ex-employees. This isn’t the… Read more »

Jerry Garcia
Guest
Jerry Garcia

Ferris, well said! But dont get your knickers in a knot! Lets not waste space discussing how smart you are and how dumb
i am. Keep this thread free for the topic at hand.Cheers. P.S. still never heard of it.

Lori Harquail Roberts
Guest
Lori Harquail Roberts

@ Faux Pas – I wanted to address the Legal Aid issue as well. It isn’t a service that is readily available for everyone. Even in separations, they’ll help a person to get spousal support, but not to recover property. You basically have to jump through hoops if you want to get any kind of help from Legal Aid. There ARE other avenues available for those wanting to take legal action. As I mentioned before, there are plenty of lawyers who do pro bono work. If six employees were to band together and do a bit of research, they would… Read more »

faux pas
Guest
faux pas

@ Lori – While you’re correct that there are lawyers who do occasionally work for free, this is hardly an avenue you’d want to rely upon when you’re considering whether or not to do something that could risk your job.

My personal opinion is that the employees should report concerns immediately whether they feel it may affect their position or not, however the assumption that free legal assistance will be available to a whistleblower is a faulty one, as was made evident by the local whistleblower trial which (often) places a financial burden on the innocent.

Melanie Leger
Guest
Melanie Leger

@Lori I mentioned that story because people are saying that these stories are lies and made up by “disgruntled employees”. Unfortunately things have happened. I’m not sure exactly how it was handled- At the time I didn’t know that things weren’t being reported. I assumed it was being taken care of by management. And maybe it was reported- I’m not sure. It wasn’t toddlers- it was preschoolers. And for the record…I’m not “only speaking out now”- I told the people who needed to be told before and they decided what to do with that information. What do you want me… Read more »

Lori Harquail Roberts
Guest
Lori Harquail Roberts

@Melanie – I don’t think that you’re making anything up. I think a lot of people here are misconstruing my comments, and a few just disagree with me no matter what I say.

Here’s the bottom line for me, plain & simple.

It saddens me that you & others allowed people to intimidate you & use scare tactics in the attempt to silence you.

Lori Harquail Roberts
Guest
Lori Harquail Roberts

And if it is found that people did make false allegations, then yes, they should absolutely be prosecuted to the full extent of the law. Goes both ways.

Lori Harquail Roberts
Guest
Lori Harquail Roberts

If you own a smartphone, just remember that it can be your best friend at times. I’m assuming that any & all reports that were made had to be in writing? I know hindsight is 20/20, but for future reference, never hesitate to take pics if you sense that you may find yourself in any kind of compromising situation. Trust me… I’m living it firsthand as I type this.

outsider
Guest
outsider

hello.. i know a couple people that worked at the daycare at the time of these incidents.. that no longer work there 1..{MODERATED} he is a hard kid to handle.. he was supervised when fell down the stairs.. {MODERATED}.. they did call the parent.. she did come in.. take a look at him.. and SIGNED off on the paper and they did call paramedics… also.. i know of a incident at judy rose’s daycare.. they {MODERATED} yes the teacher did get fired.. and {MODERATED}.. kids r goin to get hurt.. fall.. even under your own supervision… just a pissed off… Read more »

Melanie Leger
Guest
Melanie Leger

@Lori, no reports did not have to be made in writing. They were called in (from me anyways- not sure what other people did). And again in my situation, I did not “allow people to intimidate me & use scare tactics in the attempt to silence me.” …I reported to the proper officials when something needed to be reported. At the time did I think that the children were in crazy amounts of danger? No. Do I think they are now? Maybe, maybe not. Fact of the matter is that there was a lot of oversight on the part of… Read more »

Lori Harquail Roberts
Guest
Lori Harquail Roberts

@Outsider – Well THAT was interesting. Thanks for your insightful comments. Are you 100% certain that the parents of the 18 month old who fell down the stairs were called when the incident happened? How about the paramedics? they attended the scene? If this is true, why are so many people claiming the exact opposite? I’ve noticed that the same few people seem to have it in for HOTF as a whole. They don’t care about the here and now. They don’t seem to look beyond the end of their noses. I had to laugh when I read Ms. Rose’s… Read more »

Lori Harquail Roberts
Guest
Lori Harquail Roberts

@Melanie – I see a lot of inconsistencies in the way incidents were handled. My granddaughter went through a biting period (when she first started attending HOTF) & we were made to sign incident forms every single time she bit another child. I find this all SO confusing. You seem to have HOTF’s best interest at heart. I think you’re sincere in what you’re sharing. Some of this stuff is just mind boggling though…

Oh & what’s up with the little stars? Is this a popularity contest?? If so, I guess I’m in last place! Haha! TGIF everyone!!:)

Joe Aprid
Guest
Joe Aprid

I am glad to see that the Cornwall Police are going to be investigating these wrong doings. I hope for the accuracy of the investigation that the police chief is not going to be involved because he is an avid member of HCF. The pastors son is also a constable on the Cornwall Police force. There would be a large conflict of interest.

Melanie Leger
Guest
Melanie Leger

Thank you Lori. I’ll admit that at one point in time I was a disgruntled employee because of what was happening. And I became that person again when I saw that people were saying “disgruntled employees” were making false accusations. I am making my conclusions based on my experiences and what I know. I know firsthand what Christina Stephenson is capable of, therefore I believe all of what CAS has listed on those notices. BUT I also know that there are amazing staff at Heart so I’m trying to be more neutral and rational while still getting the real story… Read more »

Melanie Leger
Guest
Melanie Leger

Also, in my opinion, I don’t think that Judy Rose’s statement meant that no one has ever gotten hurt in a daycare before. I took it as nothing like this has ever happened to the extent of requiring a closure.

Everyone interpret’s things differently.

Jessica N.
Guest
Jessica N.

It sounds like there have been several disgruntled former employees who finally got brave enough to report things they saw. Any business can go through this if their staff don’t think things are being handled properly. This just happens to be a business that takes care of our children and the rules are probably very strict on what is supposed to be done when a child has an accident or incident. If I were an employee of this business I’d be upset too if my boss wasn’t following the ministry rules and expecting me to just keep my mouth shut… Read more »

outsider
Guest
outsider

so i posted some some that got moderated.. i guess because it was about a few incidents that happen at other daycare’s other then HOTF.. i guess free news isn’t exactly news when they dont want u to know the whole story..BS

outsider
Guest
outsider

@lori.. yes i know 100% i know a person that worked there when this happened..that person was the one who called the paramedics there is all there reports.. thats why nothing will come out of this… ALL employee’s can call and stay anonymous..and make thos acquisitions while there still there is there so worried.. they dont need to fear about loosing there jobs. CAS will still investigate.. its just funny how they come out after they get fired..

Lori Harquail Roberts
Guest
Lori Harquail Roberts

@Outsider – Thanks for clarifying! Now wouldn’t it be something if each & every incident involved the same kids?? Imagine… The truth shall prevail!

Lori Harquail Roberts
Guest
Lori Harquail Roberts

…And you’re welcome, Melanie. 🙂

Families of HOTF
Guest
Families of HOTF

What happened to the Facebook group for families of Heart? Does anyone know any more info on re opening or what the story is?

Lori Harquail Roberts
Guest
Lori Harquail Roberts

The group is still there. We don’t know any more information than you do. It’s not HOTF’s official group. Perhaps someone else posting here has more info.

Lori Harquail Roberts
Guest
Lori Harquail Roberts

@JStuart – Look at you all uppity, accusing Ashley of attacking others. May I suggest you take a look in the mirror. You’ve done nothing but attack me since I started posting here. Not only that, but your views as so obviously biased & defensive. I’m honestly beginning to think that you’re directly involved in this whole fiasco.

Debbie
Guest
Debbie

Here’s my problem, I don’t know if allegations are 100% true or not BUT as a parent who wants the best for her children, I would not enroll my children in a school that was closed down for the reasons HotF was closed for. I see a lot of the parents who are supporting them seem to be doing so based on the fact there they can’t find other affordable, subsidized child care. Uhm, I don’t care if it’s free, if there is a chance my kids are getting less then stellar care I’m not sending them. Where there is… Read more »

Lori Harquail Roberts
Guest
Lori Harquail Roberts

@Debbie – You’re entitled to your opinion, but I still stand by mine. CAS are notorious for screwing up the lives of innocent people. Yes, I agree that due to the nature of the allegations, of course there should be an investigation. I’d be very concerned if the proper authorities didn’t investigate. Being “over zealous” is one thing. Almost destroying an innocent family by jumping the gun is another! If you’ve never witnessed it first hand, kindly stop judging those of us who have. It’s obvious that some of the people posting here are privy to “inside info”. Has it… Read more »

Lori Harquail Roberts
Guest
Lori Harquail Roberts

I’ve been quite clear about my views regarding an investigation. Of course I want to know that my granddaughter & all other children attending HOTF are safe. People have made derogatory comments about the Cornwall Police Force for whatever reasons. I’m telling you that I have very good reason AND proof to back up my claims about the CAS. Just like you’re saying you’re sure there are good employees at HOTF, I’m sure there are good employees at CAS. I have a family member who works there & so I’m very well aware of what their procedures should be. If… Read more »

Lori Harquail Roberts
Guest
Lori Harquail Roberts

Who is Chelsea Raso??? I must have missed something.

Lori Harquail Roberts
Guest
Lori Harquail Roberts

But employees of HOTF have spoken freely with the Standard Freeholder. They stated that they were making the changes required & taking part in the mandatory training. Call me a dreamer, but I believe that when HOTF reopens, it will be better than ever. I’m speculating here, but I would assume that due to the police investigation & possible charges, Chris is most likely not speaking due to legal advice. I don’t think she’s spoken with anyone else. I wrote her on FB & she didn’t reply to me either. I think she’s been told to keep quiet.

Lori Harquail Roberts
Guest
Lori Harquail Roberts

Just gave you 5 stars for that one! I didn’t read the online version of the last article. My folks still get the actual newspaper. See, I’m totally NOT okay with the SF not allowing the public to comment. What’s up with that???

Lori Harquail Roberts
Guest
Lori Harquail Roberts

Oh, and can you please tell me who Chelsey Raso is? I googled her name & found a connection to a daycare in Ottawa, but other than that I have no clue who she is or what part she plays in this whole fiasco.

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