CFN had been contacted regarding a new policy for the brand new and very nicely set up new store that was full on its opening day earlier this week.
Staff had been told that they could not have a water bottle with them as they had at the old store because of possible cross contamination with the new expanded grocery section.
Walmart clearly supports a diverse workforce with some folks who have some disabilities and CFN gives kudo to the chain for reversing the policy after we contacted them earlier today.
Andrew Pelletier, VP Corporate Affairs contacted us this afternoon.
We have looked into this, and upon reviewing the feedback from associates in the Cornwall store, the store has now communicated to the associates that they are indeed (and of course) free to have water bottles at the cash registers, which is the case in our other stores.
With the opening of the new store in Cornwall and the addition of a new water fountain at the front of the store near the cashiers , the local store reasoned that the new water fountain would be enough to accommodate associates rather than having individual water bottles at the cashier stations. However, upon listening to feedback from the associates, the store is returning back to accommodating water bottles.
We always strive to listen to our associates and customers and make changes as necessary and appropriate to meet their needs. The associates are appreciative of the change back to accommodating the water bottles.
Andrew Pelletier, APR, ABC
Vice President of Corporate Affairs & Sustainability
Kudos to Walmart on this one!
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