So Which Cell Phone Company to Pick in Canada as Virgin Mobile Pushes Me Away After Nearly Ten Years?

CFN – Cell phones have become a part of our lives.    It’s hard to work or play without them and the new Smart Phones have so many features you “virtually” can have your whole office and life on one.

iphoneMany times I’m in the field and can file a story with my phone.

One of my associates shot fire footage on his iPhone and loaded it to CFN from location.

So it is with me, a busy guy running a busy newspaper.

After I had problems with my Blackberry Torch and wrote about it a few years ago my provider, Virgin Mobile here in Canada contacted me.  I’d had a three week run around with their customer support, but their Hello division reached out.

They made me happy; but slowly but surely started to behave in ways that made me feel less than loved.

The final straws were taking away discounts without notifying me and essentially nearly doubling my rate.

Also, I lost my beloved iPhone, which is my own fault, but the manner in which this has all occurred has changed me from someone that recommended them to friends and family to someone that’s now writing about what options I and you dear viewers have in Canada, which is of course not a real open market thanks to our government not allowing real competition.

In unison the cell phone companies seem to all be pushing 2 year contracts; probably because the CRTC is limiting contracts to….2 years.  The rates have gone up as have the discounts on phones.   And again, it all seems in unison?

My plan for Virgin was $40 per month with unlimited minutes and long distance.  Also included was call waiting, caller id, voicemail, and texting.  I was only given the option of paying for floating data which bloated my bill by another $15 or $20 per month.

That was sorta ok.   Now that has changed.   When I lost my iPhone they asked me for a $345 upgrade fee.   That I wasn’t that cool with because there were other fees depending on which phone I decided to purchase.   Yes, I could pick up a used phone on Kijiji, or an unlocked phone online, but I really didn’t want to go that route.

Scanning Virgin today there is no plan like my current one available.

Their Silver plan for unlimited minutes is $50 per month + $10 for 1 GB of data.  That gives me $200 of the inflated retail prices on $12 worth of plastic and metal.

Gold plan is $65 including 1 gb of data, but I get a $300 credit on a phone.  Platinum is $85 with 1 GB of data but up to $700 off of a phone.   Do you get the idea that you’re paying for the “free credit” in your monthly rate for 2 years yet?

Koodo’s offering $60 + $10 for their unlimited plan with 1 GB of data.  For another $5 per month I can get a medium tab which means a $300 tab balance instead of $150

It’s like you need a university degree to figure out the best deal on a phone nowadays!

Fido is $65 per month for unlimited with 1 GB of data.   Fido will give you a 4s iPhone for free with a two year plan.  $130 for the 5c or $230 for a Gold 5s.

Rogers, Telus, and Bell, parent companies of Fido, Koodo, and Virgin all are more expensive options as well to varying degrees.

The irony is that the big three spent millions advertising and whining about the potential of big bad Verizon entering the marketplace.

Clearly it shows that there is little to no competition in Canada and that prices are artificially being propped up thanks to the CRTC.

What do you think viewers of  CFN?  Who do you use and who do you recommend?  You can post your comments below.


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  1. Yup I warned people when the CRTC came up with the 2 year contract we all would suffer and yes now we are. It’s like a bank loan, the more years you have to pay it off, the less you will pay per month.

  2. I have been with Virgin for over 8 yrs and won’t switch. I do not go with a plan at all. I pay 60. for long distance, unlimited texts etc and 2 gb data. The phone i like (Samsung Note2) Virgin doesn’t sell as Bell does and they want the business so I buy mine off kijiji unlocked. If you don’t want to go that route that’s a personal choice but then you pay for it other ways. When you sign a contract you can’t switch to another plan if they have a special on whereas I have traded my plan numerous times when a better one comes along and have never had a problem.

  3. Hi you are exactly right there is no open market and no competition. Bell rogers and telus owns everything and the government wont fix that. Even with the new 700mhz market coming this still wont open the market. Wind mobile has an excellent plan for 39 dollars but Cornwall is holding wind mobile back. Seems like bell rogers and telus has bought Cornwall and no other company can het into Cornwall. Also yes its time for a new mayor Cornwall has been held back for too long nothing new ever comes to cornwall. If some one does not fix up Cornwall it will become a ghost town it has not advanced sence the seventies. Cornwall is going no were but backwards

  4. @Mike. I’m going to need you to go ahead, and say “Cornwall” one last time.

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