Tri-County Literacy Council Teams Up with Area Industry and Community Future Development Corporation to Offer Call Centre Training – Cornwall Ontario – April 26, 2010

Tri-County Literacy Council Announces New Partnerships

Cornwall ON – Beautyrock Inc, a local call center first joined in 2008 with Tri-County Literacy Council and the Community Future Development Corporation to offer call center training.  The program of instruction was geared toward teaching the Essential Skills required to work in a call center setting.  These skills include phone etiquette, customer service, teamwork, etc.  The partnership focused on training persons with barriers to employment.  Lack of formal education, motivation, and poor work experience were only some of the factors hindering people from acquiring gainful employment.

The partnership was a success and today Tri-County Literacy Council is proud to announce an expansion of its community partnerships.  Amsterdam Products, Startek- Cornwall.ON, as well as Teleperformance have joined BeautyRock Inc in offering successful graduates of the program an opportunity that may lead to successful employment.

Tri-County Literacy Council encourages persons to apply for this exciting opportunity.  Seating is limited so call now to register.  Contact : 613-932-7161 and ask for Emily.

(Pictured from left to right; Sandra Froats (Beautyrock) – Emily Cholette – Patrick Rundle (Startek) – Katharyn Kelly & Charla Burtenshaw (Teleperformance) Janet St.Pierre (Amsterdam Products)

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