Cornwall ON – Star Tek posted positive first quarter numbers based on “consolidation” of Canadian facilities and more transfer of jobs offshore according to media reports.
The company reported ($0.17) earnings per share for the quarter, missing the Thomson Reuters consensus estimate of ($0.15) by $0.02. During the same quarter in 2010, the company posted ($0.21) earnings per share. The company’s quarterly revenue was down 11.70% on a year-over-year basis.
CEO Larry Jones said, in a written statement, the company made progress in the first quarter in reducing its operations in Canada and “rationalizing” its U.S. call centers while expanding overseas.
StarTek opened its second facility in the Philippines and a center in Costa Rica, more than tripling its overseas work force to 2,100 by end of 2010.
During the first quarter of 2011, the Company:
- Signed three new deals totaling nearly 500 agent seats worth approximately $10.5 million in annual revenue, adding two new clients in the new media and technology sectors;
- Wound down operations at its Alexandria, Louisiana facility;
- Announced the downsizing of its Cornwall, Ontario site;
- Had offshore, full-time equivalent agents totaling over 2,000, and representing 34% of the Company’s total agents
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