Nightmare with Economical Car Insurance Continues! Day 9 Still with No Assistance! No Answer from CEO Karen Gavan

Nightmare with Economical Car Insurance Continues!  Day 9 Still with No Assistance!  No Answer from CEO Karen Gavan

dead mercCFN – I know it’s my first real experience in a car crash but this Ontario insurance industry seems totally insane!    If I’m understanding what my insurance company, Economical, is trying to float is that I’m responsible for hitting the car in front of me, even though no charges were filed against me by the police.   The car that slammed into me is responsible for hitting me.

My damage occurred when the car that hit me from behind smashed me into the front car.  If you look at the damage to car A&C they clearly didn’t suffer as mine did and I personally watched my hood collapse after being smashed into car A by car C.

My insurance company says that they are on the hook for only 50% of rental fees and 50% of what they are wanting to do which is write off my car even though it could be repaired.  Their theory is that it would cost too much and they are correct; it will cost a lot.

But I can’t buy another car of equal value even if they gave me 100% of the ridiculous amount they have valued my car for.  If a driver is 100% responsible for hitting someone from behind regardless of what occurred then the car that hit me from behind should be 100% responsible for damage it inflicted. No?

Their appraiser compared my beautiful vintage Mercedes with 94KM with one with 202KM.  For that difference in life span they added $160 in value.

I did a head gasket job this year that cost over $1,000 which really improved the performance of my car.   The appraiser called this receipt a Tune up and added $100 to the value of my car.

I installed a brand new $170 battery the day before the accident.   The insurance company added $50 to the value of the car.

It’s boggling and as a consumer I feel I’ve been left out to dry while being lambasted not with laws or what’s right or wrong, but industry jargon and gobbly gook.

I feel like the only option is to ask the Ontario Ombudsman for assistance as I won’t be bullied by this appraiser to agree to some low ball appraisal of my car and low ball settlement.

Maybe we all need to start to look at how Car insurance is conducted in Ontario.   Nobody should have to go to lawyers and ombudsman to get help when they need it; isn’t that what insurance is for after all?  To be there when you need it?   Is this just Economical Insurance?

Right now I’m car less and no matter what happens I will not be made whole and that’s just not right.

You can post your insurance Lemons or Laurels below.

Flowers Cornwall

 

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44 Comments on "Nightmare with Economical Car Insurance Continues! Day 9 Still with No Assistance! No Answer from CEO Karen Gavan"

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mariah
Guest

What is most scary is that I have Economical also

David Oldham
Guest

Shop around every two years for home and auto insurance and make sure you judge them on their claims paying ability and take into your decision making process their consumer ranking.
An initial consultation with a lawyer versed in auto accident claims could be fruitful and the cost is minimal. Good Luck my heart goes out to you.

Griswald
Guest
Economical insurance – that name keeps coming up but mostly where they refuse to pay injured claimants. Lately they’ve paid just weeks before a hearing after years of not paying their legitimately injured policyholders, trying to starve people out of making a claim. Count yourself lucky that you weren’t injured and have to wait 6-8 years to get income replacement or rehabilitation. Check out the Fair Association of Victims for Accident Insurance Reform to see how insurers in Ontario are putting their policy-holders through a nightmare when they are injured and try to collect the benefits they were promised. Our… Read more »
Reg Coffey
Member

I’ve said this before and I’ll say it again, you get what you pay for. Yes other insurance companies like State Farm have higher premiums but they deliver when you need them without quibbling. The “Economical” in the insurance company’s name means it’s economical for them, not the policy holders.

Kim
Guest
Did it happen in Cornwall? My son was hit in August.And the Police wouldn’t come we were told to go to the station to file a report.The insurance and police said he was at fault.He was turning left on a green light(granted).The car that hit him must have been flying cause he couldn’t stop and hit my vehicle behind the rear door.and almost tipped it over.I have had people pull out mere feet in front of me and I was able to stop. My vehicle was a write off too and my insurance sky rocketed.The appraisal was really low and… Read more »
Rob
Guest

State Farm does the same thing… Made a home claim and after 5 months got sick and tired of waiting.I have come to learn being in the towing industry that you have to stand your ground !! Tell them the way it is.

Insurance companies are a business so it is in there best interests to scam you blind lol

Kevin
Guest

Sorry to hear about your terrible experiences.. I have GP Home and Auto (Grey Power, even though I’m only 33), and their claim service was fantastic when I had a claim. I may pay a little more than some companies but the great claim service is worth it! Hope you get your issues sorted out!

hailey Brown
Member

Admin
We dumped economical years ago for the same reason. It is necessary to have the insurance but pray tell if you need them. Are you with an agent> If so by pass them, we had so much trouble with Russ always telling what isn’t covered that we by passed him and went straight to the company. Better service that way thoug still not stellar with economical

jules
Guest
Admin this is your Mercedes. My husband bought one and all computerized and it was in an accident by the previous owner and we traded it in for a Toyota Camry and my husband misses that Mercedes something awful. It was a 2005 model with so many of the bells and whistles. Today he wants to trade in the Toyota 2009 for another Mercedes – this man never stops when it comes to cars. The Toyota salesman told us that nothing drives like a Mercedes. My son had so many accidents here in Ottawa that he can be crowned as… Read more »
Jeff
Guest
Sounds like all three vehicles were in motion at the time, that would be the reason why you in the middle would be considered 50% at fault. Its based on fault determination rules: 9. (1) This section applies with respect to an incident involving three or more automobiles that are travelling in the same direction and in the same lane (a “chain reaction”). (2) The degree of fault for each collision between two automobiles involved in the chain reaction is determined without reference to any related collisions involving either of the automobiles and another automobile. (3) If all automobiles involved… Read more »
Will
Guest
admin I just had a similar accident today It was a 3 cars accident and I was the middle car being pushed to the first. The 3rd driver have been charged. Economical Insurance said I am at 50% fault blaming me for being too close. But I wasn’t close because I manage to stop before someone hit me from behind. They also want to write off my car without taking a look at it. I find the agent I was dealing was pretty rude as well. I am thinking of getting legal assistance. Did you manage to work out the… Read more »
Hugger1
Guest

Will…..for insurance purposes in most cases of 3-car accidents the middle guy is 50% at fault. It’s been that way for years. Their reasoning being that you should be in control of your car at all times, even when stopped. Their thinking (probably) is if you hit another car you aren’t in control of your car, even if you are stopped. The other 50% fault would fall on car #3.

Tibor
Guest

Same thing they playing me , even with a possesion of a video from the car behind, prooving a was not in motion at the time of impsct

Hugger1
Guest

They’ll go to many lengths not to pay.

jay
Guest

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Hugger1
Guest

All insurance companies are the same. They have rate charts that they use. It is rare that they will allow what they perceive as “upgrades” to be included in the car value if the car needs repairs or is to written off. And if it is written off the car belongs to them, not you. So, if the car is written off, get your stuff out quick.

Furtz
Member

Every dollar you give to an insurance company is a dollar down the toilet.

Hugger1
Guest

But would you own a vehicle or home without insurance? Nope!!

Furtz
Member

For my vehicles, I’ve always bought the minimum coverage the law will allow. Been driving for fifty years and have never put in a claim.

Hugger1
Guest

Furtz…a good concept unless you have a accident.

Furtz
Member

Hugger, over my fifty years of driving, I’ve saved enough to buy several new vehicles by not purchasing fire/theft/collision coverage. I’ve also saved a small fortune by never buying a new car.

Hugger1
Guest

Furtz….so you pay cash for your vehicles, no financing?

Hugger1
Guest

No financing requires no fire / theft / collision insurance coverage. Major $$ can be saved tat way.

Hugger1
Guest

Well, they do have to recover what they paid out to repair your car. Repairs aren’t free.

Furtz
Member

Hugger, yup, cash only, and never newer than five years old. Bought a few new motorcycles when I was young and foolish.

Hugger1
Guest

You actually believe that insurance companies don’t try to recover monies paid out for accidents covered after the accidents even though you’ve been accident free for 30 years?

Furtz
Member

Because auto insurance is compulsory, it should be a publicly run service, as it is in BC, Manitoba and Saskatchewan.

Hugger1
Guest

Agreed Furtz. Bu I don’t know if we’d want to go the way of the Quebec model.

Furtz
Member

Quebec has a half-ass system where you still have to buy part of your coverage from a private company. When I lived in Manitoba in the seventies, the premiums were affordable, as was everything else.

jules
Guest
The good old 70’s, and 80’s. I remember when my husband and I would go to a grocery store here in Ottawa and buy a back of groceries for $10. – those paper bags and with meat in that bag. Don’t forget the salaries in those days were lower as well and not the inflation that we have today and lots of jobs. I remember when I would leave one job here in Ottawa I would have another not long after even one half a day until I got called into the Public Service permanently which you don’t see today.… Read more »
Hugger1
Guest

Things were cheaper even five years ago. The “world economy” has thrown everything out of kilter.

Furtz
Member

Yup, in 1972 a Big Mac cost 50 cents and a Canadian gallon of gas cost 40 cents. But back then, anyone who had a job could afford decent housing and food, unlike today.

jules
Guest
Jamie this summer the gas is going to skyrocket, food going up, dollar down. Things have changed like night and day. My daughter just came home about 40 minutes ago and a boy (now a man) recognized her from her grade 4 and 5 in the French school not far from here. He asked her are you ? from Mme Matte’s class and my daughter said yes and my daughter hasn’t changed much except fatter because of her condition. Can you imagine running into someone from your childhood days after 25 years – he was chequing out his groceries at… Read more »
Furtz
Member

Another interesting factiod that I heard on the CBC radio today.. In 1975, the average house in Canada was 1000 sq ft and was occupied by 4.2 people. In 2010, the average house in Canada was 2000 sq ft and was occupied by 3.2 people.

Hugger1
Guest

Not surprising gas will be going up, it always does in the summer driving season. Groceries?? Well, they’re always going up. When was the last time they went down?

As for the house size and occupation rates the baby boom was over many moons ago.

Jackie
Guest

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