Passenger forgotten on Air Canada Plane – Wakes up in Vancouver Hanger – Frugal Airline offers him 20% off coupon for his troubles – Cornwall Ontario – April 7, 2010

Cornwall ON – Oops, forgot one!   It seems an Air Canada passenger woke up from a deep sleep to realize that he’d been forgotten.   He’d fallen asleep and the crew didn’t notice him.   The plane was in the hanger and he was alone for over 60 minutes.

Disgruntled and disoriented he later was able to comment.   Frugal Air Canada offered him a measly coupon for 20% off for his troubles with some standard gobbly gook answer.

LINK

He says he’s not satisfied with the airline’s explanation that the flight attendant was dealing with several wheelchair passengers and didn’t check the rest of the cabin.

“It’s absolute craziness,” said 31-year-old Kris Lines, head of sports law at Staffordshire University.

Sounds like he wasn’t satisfied with the compensation and I can’t say as I blame him.   Do you feel safer now flying AC after an incident like this?

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5 Responses to "Passenger forgotten on Air Canada Plane – Wakes up in Vancouver Hanger – Frugal Airline offers him 20% off coupon for his troubles – Cornwall Ontario – April 7, 2010"

  1. Jerry   April 7, 2010 at 6:36 AM

    Air Canada is still a great airline even though it lags WestJet.

  2. Stan   April 7, 2010 at 8:43 AM

    How can you forget someone on board? I think this situation is ludicrous. There must exist a procedure in the Flight Attendants Manual that instructs them to walk thru the cabin before the plane is put to bed. Failing that, the towtruck driver could do a walkthru too and check that everything is okay inside the plane once parked. Imagine if this passenger had woken in the middle of the night and fell down the stairs. He could have been gravely injured, The compensation offered is measly if not downright cheap!
    The minimum compensation offered should have been a free ticket to anywhere Air Canada flies.

  3. Markus   April 7, 2010 at 11:05 AM

    they should have charged him extra

  4. Jerry   April 7, 2010 at 12:15 PM

    He probably had too many drinks.

  5. glassbowl   April 8, 2010 at 10:05 AM

    Isn’t this a major security breach?

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