Of course being human we are prone to failure occasionally as well…
Recently the Cornwall Community Hospital put out the following release:
Hospital Receives Banner Accreditation Results
The Accreditation Decision Committee has awarded Cornwall Community Hospital with Exemplary Standing under the Qmentum accreditation program. The Exemplary Standing is the highest ranking possible and is awarded to a select few hospitals in the nation. In a letter of acknowledgment, Ms. Suzanne Larocque, Chair of the committee, wrote, “this is a milestone to be celebrated, and we congratulate you and your team for your commitment to providing safe, high quality health services.”
Accreditation Canada conducted their on-site survey of CCH from September 16 to 19, 2012. Following this review, a final decision by Accreditation Canada was decided within ten business days.
Accreditation is a comprehensive review of hospital practices to ensure quality health care. Accreditation Canada is a not-for-profit organization designed to assess health care institutions to help improve the services they provide to their patients and clients based on standards of excellence. At the final debriefing meeting, Micheline Ulrich, Team Lead of the Accreditation Review Surveyors, was impressed that the employees at CCH put the patient first and she recognized the high energy of the staff while going through the transitional phases of construction. Overall CCH met 1,372 of the 1,402 applicable standards – or 98% of the necessary requirements!
As an award for recognition of success, the hospital was given a commemorative plaque and an official banner. The eye-catching, 10 foot tall banner will be on full display outside both the Second Street and the McConnell Street Site for all to see.
Now on the surface this is an amazing accomplishment worthy of much praise. Of course this is a press release constructed by the hospital and regurgitated like baby pabulum by media outlets that essentially depend on some advertising dollars from the hospital which has a fairly large budget for placing notices and advertisements of all sorts.
Sometimes it’s the easiest path; simply publishing a press release. It certain is no crime. But sometimes there’s a bigger picture.
For example this video interview we shot with a CCH Nurse.
If you’ve listened to this interview you can see that she’s commenting on the accreditation process. After this interview was released I was requested to show up at the hospital by the nurse as she was being called onto the carpet for her statement.
LINK That incident resulted in my being escorted by police after VP Alan Grieg essentially abused the legal process and caused a major disturbance and embarrassment for the Hospital; one which Janet Despatie & Helene Periard are playing Ostrich on.
Sadly we could not reach the nurse as she’s gone incommunicado. We have not had a statement from her since the day of the incident at CCH. Sources at the hospital say that she’s hasn’t been seen in quite awhile and we are hoping that she has not been fired or suspended as what she said in the interview certainly should not warrant such barbarity? Essentially her voice has been silenced and if you look at the picture and release above at what seems to be a most fortuitous time for CCH management.
But that bring us back to truths and statements and whether you can take them as 100% accurate. Sometimes people can be tricky and you have to read between the lines, but of course one shouldn’t need a Masters degree in English to clearly understand a press release.
We live in a world filled with gag orders. Whistle blowers sometimes suffer more than the crimes they are whistle blowing on. And sometimes thousands of dollars are spent in legal fees and keeping the truth from the public. Is that how tax payers dollars should be spent? For example in the city of Cornwall Ontario the person in charge of whistle blowing was none other than…
..disgraced CAO on executive leave (whatever that is?) and under investigation, Paul Fitzpatrick. How on earth is someone supposed to whistle blow at City Hall when the person in charge needed to have the big whistle blown on himself? (as opposed to the cover up in play supported by the mayor and certain key councilors?)
Nobody really reads happy press releases. They’re usually filler. But sometimes it’s important to read a statement and ask as in this case which is true? What is said in the release? What the nurse said in her video comment? Or is there truth in both?
We’ll leave that up to you to mull over and chew on.
In the meanwhile we hope that the nurse is ok, and that one day we get to know what happened to her.
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